The goal is not simply fewer alerts—it is higher-quality alerts. Suppressing too much can hide genuine activity, while ignoring nuisance alarms wastes attention and weakens trust in the system.
Classify the cause
Tag false events by device, zone, time, weather, user, object, and root cause before changing settings.
- Poor placement, aiming, focus, lighting, or sensor selection
- Environmental movement, animals, reflections, weather, or vegetation
- Authorized people or vehicles missing from schedules
- Training, credential, arming, maintenance, or communication errors
Fix physical and procedural causes first
Clean and reposition devices, trim vegetation, repair doors, improve lighting, maintain current schedules, train users, and correct zone labels before reducing sensitivity.
Tune and verify safely
Change one variable at a time, preserve high-risk zones, test day and night conditions, use video verification where appropriate, and monitor both false-alert rate and missed-event indicators after each change.
Continue planning
Build a site-specific security plan
SCG can review your property, operating hours, existing systems, and response requirements.
Optimize the current system